Loql Privacy Policy

Effective Date: August 12, 2025

Loql helps travelers discover and share authentic travel experiences with people they know and trust. Your privacy matters to us, and this notice explains what information we collect, how we use it, and how you can control it.

1. Information We Collect

We collect:

  • Information you provide: name, email, phone number (for login and account verification), profile photo, travel preferences, and trip details you choose to share.

  • Location data: if you enable location services, we use it to give personalized recommendations.

  • Device and usage data: such as device type, operating system, app activity, crash logs.

  • Social login info: if you sign in with Apple, Google, or similar, we receive basic account info (like your name and email) from that provider.

  • Automatically collected information:
    Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you use Loql. This may include device and usage information like your IP address, browser type, operating system, language settings, referring URLs, device name, country, location, and information about how and when you use Loql. This helps us maintain security, improve functionality, and understand usage.
    Like many businesses, we also use cookies and similar technologies.
    Examples include:

    • Log and Usage Data: service-related, diagnostic, and performance data automatically collected when you use Loql. This may include your IP address, device details, browser settings, activity timestamps, pages or screens viewed, search history, features used, system activity, crash reports, and hardware settings.

2. How We Use Your Information

We use your information to:

  • Create and manage your account.

  • Allow you to log in using your email or phone number.

  • Provide personalized travel suggestions.

  • Help you connect with friends and share trips.

  • Improve features, fix issues, and monitor app performance.

  • Keep Loql secure and comply with legal requirements.

3. Sharing Your Information

We do not sell your data.
We may share your information only with:

  • Service providers who help us run the app (e.g., hosting, analytics).

  • Legal authorities if required by law.

  • Other users when you choose to share trip details or post publicly.

4. Your Choices & Rights

You can:

  • Access, update, or delete your account and personal information.

  • Turn off location services at any time in your device settings.

  • Contact us to request data deletion.

5. Data Retention

We keep your information only as long as necessary to provide Loql’s services. If you delete your account, we’ll remove your personal data within a reasonable time unless we need to keep it for legal or security reasons.

6. Security

We use encryption, secure servers, and access controls to protect your information. No method is 100% secure, but we work to keep your data safe.

7. Children’s Privacy

Loql is not intended for children under 13. We don’t knowingly collect data from them, and if we discover such data, we will delete it.

8. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we’ll let you know through the app or by email.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:
📧 info@loqltravel.com